This Privacy Policy explains how Smart Entry Filter ("SEF", "we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website (smartentryfilter.com), purchase our products, or communicate with us.
Information you provide: When you purchase SEF Basic or SEF Pro, we collect your name, email address, and payment details. Payment processing is handled securely by third-party gateways (Razorpay / UPI / supported methods). We do not store your full card or banking credentials on our servers.
Automatically collected data: When you visit our website, we may collect standard analytics data including IP address, browser type, device type, pages visited, time on site, and referral sources. This is used solely to improve our website and marketing.
Communication data: If you contact us via email or support channels, we retain your messages to assist with your query and improve our support quality.
We use collected information to: (a) process your purchase and deliver product access; (b) send license keys, setup instructions, and order confirmations; (c) respond to support queries; (d) send important product updates or policy changes; (e) analyze website traffic to improve our marketing and user experience.
We do not sell, rent, or trade your personal information to any third party. We may share data only with trusted service providers necessary to deliver our service (such as payment processors and email delivery services), and only to the extent required. All such providers are contractually bound to keep your data secure.
Our website may use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain website functionality.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission method is 100% secure, and we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Purchase records may be retained for up to 3 years for accounting and compliance purposes.
You have the right to: (a) request access to personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data (subject to legal retention requirements); (d) opt out of marketing communications at any time by emailing ai@sourtor.shop.
Our website or communications may contain links to third-party sites including TradingView. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our products after changes constitutes acceptance of the updated policy.
For privacy-related queries: ai@sourtor.shop